Automatic Transmission Service Group
ATSG (Automatic Transmission Service Group) Transmission Claims Support
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Stop throwing replacement transmissions at the problem, and keep your sales team selling! ATSG can handle all of your transmission claims and install questions from your customers.
Save money, time, and stress by reducing your returns with ATSG through our Transmission Claims Support!
ATSG is the transmission industry’s leading authority on technical support and repair information since 1985. We specialize in over-the-phone transmission support, with our technicians who have over 300 years of combined experience!
ATSG knows the recycler business can get hectic, so we’ve created a program just for you! With ATSG’s Transmission Claims Support Program, you can stop the incorrect installation before it even begins.
Our techs will provide your customers with expert installation and diagnostic guidance and all transmissions are covered. We even have a Spanish speaking tech available!
How Does the ATSG Transmission Claims Support Work?
In just a few simple steps, the ATSG process helps you quickly and efficiently.
1. You get a call from your customer with a transmission issue
2. You submit a ticket via our website or phone call
3. An ATSG technician calls your customer within one hour
4. The ATSG technician emails you the details of our findings on a claim template
Then, voila! To make your life even easier, you can access your ticket history at any time on our website.